Privacy Policy
This Privacy Policy describes how the company named “ARAPOS IRAKLIS INDUSTRIAL AND COMMERCIAL COMPANY S.A.”, acting lawfully as the “Data Controller”, processes personal data in accordance with applicable national legislation and European Regulation 2016/679 on the protection of natural persons against the processing of personal data and on the free movement of such data (General Data Protection Regulation, hereinafter “Regulation”).
Data Controller:
The company named “ARAPOS IRAKLIS INDUSTRIAL AND COMMERCIAL COMPANY S.A.”, with the trade name “ARAPOS INTERNATIONAL”, Registration Number GEMI 005268301000, VAT number 999642168, Tax Office F.A.E. Athens. Headquarters: ANDRAVIDAS 1, ACHARNES ATTICA, PC 13671 Tel.: + (30) 2105742054/ 210574433/ 2105787651 Fax: + (30)2105773182 E-mail: info@arapos.gr
Data Protection Officer:
For any matter relating to the processing of personal data, please contact us directly at e-mail: dpo@arapos.gr
Competent Authority for Personal Data Protection:
Hellenic Data Protection Authority (Kifisias 1-3, P.C. 11523, Athens, tel. 210 6475600, Fax: 210 6475628, email: contact@dpa.gr).
Data Processing
We ensure to collect only your absolutely necessary Personal Data, which are appropriate and clear for the intended purpose.
For certain functions of our website, the processing of personal data concerning you is required. The legal basis for this is our legitimate interest in the safe and smooth operation of our website and your consent to accept the relevant settings. This data is collected:
to allow you access to our website. For cookies, see our policy here.
when you send us a request through our website or by other means, only for the purpose of managing your request.
for the registration of partners-professionals.
for sending newsletters.
for statistical purposes.
We do not use the information for any purpose other than the one stated. We will never disclose your personal data for direct marketing purposes. We will not publish or transfer personal information of visitors/users of our website to third parties without your consent, except for the application of relevant legal requirements and only to the competent authorities if we have a legal obligation to do so.
We do not transfer the personal data we process to third parties outside the European Union and/or international organizations. We do not conduct automated processing or profiling.
As a rule, we do not retain your personal data for longer than necessary for the purposes for which we collected it. However, we may retain your personal data for a longer period for historical, statistical, or scientific purposes, providing the appropriate safeguards.
What data we collect:
When you browse through our website https://www.arapos.gr/ :
We provide you access to our website, ensure it is not offline, and collect anonymous statistics to help us determine if we have achieved this.
Purpose: We process your personal data to provide you access (such as your IP address) and use it to ensure the security of our website. Specifically, when you access our website, the following data is automatically sent from the terminal browser you use to our website server without any action on your part:
Your device’s IP address,
The date and time of access,
The name and URL of the requested file,
The website/application from which access was made (referrer-URL),
The browser you use, the operating system of your internet-enabled computer, and the name of the access provider.
The above data is temporarily stored in a log file for the purposes of proper connection creation and comfortable use of our website.
If you have consented to “geolocation” in your browser or operating system or other terminal settings, we will use this function to provide you with personalized services related to your current location (your location data) exclusively concerning the location of our offices.
Legal Basis: For the processing of the IP address, it is Article 6, paragraph 1, point f) of Regulation EU 2016/679, i.e., our legitimate interest in the security of our website. Additionally, your consent to provide you with the requested access by entering and navigating our site.
Storage: The data is temporarily stored for the session’s completion and then automatically deleted. Once you stop using our website, the geolocation data is deleted.
Recipients: None. We do not share personal data with other data controllers.
Processors: We only use reliable processors who process your personal data on our behalf.
Transfers to Third Countries: None. We store your data within the EEA/EU.
When you register as a partner-professional at www.arapos.gr/subscribe.php
When you register as a partner-professional and create a personal account, we also receive personal data from you, which we use only to inform you and provide you with direct access to information that concerns you.
Legal Basis: Your consent for the processing of personal data (Article 6 (1) (a) of Regulation EU 2016/679).
Storage: In any case, the data we collect during your registration as a partner-professional is retained as long as your personal account is active. You can request the deletion of the account at any time by contacting us at info@arapos.gr.
Transfers to Third Countries: None. We store your data within the EEA/EU.
When you register as a partner-professional at www.arapos.gr/subscribe.php
When you register as a partner-professional and create a personal account, we also receive personal data from you, which we use only to inform you and provide you with direct access to information that concerns you.
Legal Basis: Your consent for the processing of personal data (Article 6 (1) (a) of Regulation EU 2016/679).
Storage: In any case, the data we collect during your registration as a partner-professional is retained as long as your personal account is active. You can request the deletion of the account at any time by contacting us at info@arapos.gr.
Legal Basis: Consent (Article 6 (1) (a) of Regulation EU 2016/679):
To process your personal data as described above, we rely on your consent. By sending or submitting your information to or through our website or/and our contact form, you consent to the processing of your data for the aforementioned purposes. You can withdraw your consent at any time by contacting us at the details mentioned at the beginning of this Privacy Policy. The withdrawal of your consent to the processing of specific personal data may limit the functionalities provided to you through our website, without affecting the lawfulness of processing activities based on your consent before its withdrawal.
Personal Data Security
“ARAPOS INTERNATIONAL” implements appropriate technical and organizational measures aimed at the secure processing of personal data and the prevention of accidental loss or destruction and unauthorized or/and unlawful access, use, modification, or disclosure of such data.
To ensure an appropriate level of security against risks and to select suitable technical and organizational measures, the company considers the latest technological and other developments, the cost of implementation, the nature, context, and purposes of processing, as well as the likelihood and severity of risks to the rights and freedoms of natural persons.For the security of our website, ensuring the integrity, confidentiality, and origin of every piece of information during transmission, we use secure HTTP connection through the Secure Sockets Layer (SSL) network protocol technology.
Your rights when we process your data:
You have the right to know when “ARAPOS INTERNATIONAL” processes your personal data and, in particular, you have the right to access the information and correct it without delay if it is inaccurate or incomplete. You are entitled to be informed at any time about the stored data concerning you, its origin, its recipient, and the purpose of its processing.
Additionally, you can object to its processing if you believe it is unfair and unlawful, and request its deletion.
You have the right to withdraw your consent at any time: If the processing of your data by “ARAPOS INTERNATIONAL” is based on your consent, you are entitled at any time to object to this processing by withdrawing your consent with future effect either by opting out of receiving Marketing Communications (by changing your email and SMS subscriptions by clicking the unsubscribe link or following the instructions included in the message) or alternatively, you can contact us.
You can request the notification of any of the above changes to third parties to whom your data has been disclosed. You also have the right not to comply with automated decisions (made exclusively by machines) that affect you, as defined by law. Finally, you have the right to file a complaint at any time if you believe your rights regarding the protection of your data have been violated.
How to exercise your rights
If “ARAPOS INTERNATIONAL” processes personal data concerning you and you wish to exercise your rights regarding their protection, please contact us via email at dpo@arapos.gr, or in a sealed envelope, addressed to the Data Protection Officer at “ARAPOS INTERNATIONAL” ANDRAVIDAS 1, ACHARNES ATTICA, P.C. 13671. Initially, we cannot accept oral requests (by phone or in person), as we may not be able to process your request immediately without first analyzing it and reliably identifying you.
Right to appeal to the Authority
You also have the right to appeal to the Hellenic Data Protection Authority for issues related to the processing of your personal data. For the Authority’s competence and the procedure for filing a complaint, you can visit its website http://www.dpa.gr -> My rights -> Submit a complaint, where you will find detailed information.
Last update: June 2023
